1st Year Class Agenda
2025 Tennessee Chamber Institute
Agenda for 1st year attendees
Sunday, March 2
4:00-6:30pm- Check in & Registration
Holiday Inn Murfreesboro, 1453 Silohill Lane (615) 751-5300
6
:30-Reception at Hotel,-Holiday Inn
Get to know others across the state during the opening reception. Self introductions
Presentation by Visit Kingsport
Monday, March 3
7:15am- Full Breakfast at the Holiday Inn
Welcome, Tammi Ford, 2025 Chair of TCCE Institute and Vice President, Blount County County Chamber of Commerce
Sponsors recognized.
After breakfast, we will drive to the Rutherford County Chamber of Commerce for classes. (Across the street from hotel)
8:30-10:00am-Session I
*Chamber 101-Bryan Daniels, CEcD, CCE, IOM, President & CEO of the Blount Partnership. First year attendees will be introduced to all facets of Chamber Management in this fast paced session. Bryan has over 21 years experience in the Chamber profession.
10:00-10:15am Break
10:15-11:45am -Session II
*Budget & Finances-Cheryl Millsaps,CCE, IOM, SHRM-SCP, SPHR
It’s Everyone’s Job to Know & Understand
This session will deal with the fundamentals of budgets, financial management, income statements, collections, etc. In order to properly manage a chamber, you must understand the numbers
.
11:45am-1:00pm
Lunch (included)
Lunch will be catered into the Chamber.
Class photos will be taken at 12:50pm in the lobby of Rutherford Chamber
1:00-2:30pm-Session III
*Membership Development
Mark Field, Senior Vice President, Knoxville Chamber of Commerce
Basic Approaches to Membership Development
Where is your Chamber today in terms of membership accounts and membership revenues? This session will offer several approaches to growing your membership and will help you determine whether your sales approach should be driven by staff, volunteers, or outside assistance.
2:30-2:45pm Break
2:45-4:00pm-Session IV
- *Working with Volunteers- Kelli Beam, IOM, Vice President of Membership Development
Rutherford County Chamber of Commerce
Sometimes it would be easier to just do it yourself, but if your members don't get involved they may not see any need to be a member. Secondly, you need their help. Too many cooks might spoil the broth but when you have to serve it, you need servers. Many more people are willing to help than we sometimes think-but successfully managing and working with volunteers can be tricky. This interactive session will give you some tips for making the volunteer experience a positive one for the volunteers and your Chamber.
6:30pm Dinner (included) –
Mexican Fiesta Buffet in hotel Ballroom. Reception, Music, Door prizes, Activities and Karaoke in hotel restaurant area after dinner!
Dress is casual
Tuesday, March 4
7:30am- Breakfast at hotel
8:30-10:00am-Session V
*Communications
Katy Riddle, Executive Director, Manchester Area Chamber of Commerce
Communications is the key to any relationship, and relationships are the key to the success of any chamber. This session offers tips to ensure credibility and enhance the message both between a chamber and its members and between a chamber and its local community.
10:00-10:15am Break
10:15-11:00am-Session VI
*Boards (How to handle Boards)- Bryan Doleshel, Williamson, Inc.
There are at least two extremes of Board involvement-No one wants to serve and when they do, they want staff to do it all. "That's why we pay you people." The other is when the chairman of your board takes over with the support of the rest of the members. Is there a happy medium? There certainly is and this session will show you how to walk the line between a board that does nothing and one that manages everything
After this session, we will drive back to the Holiday Inn for the last session that is combined with all classes!
11:30-12:15pm-Session VII
*45 ideas in 45 minutes
All classes will combine for this last session.
Vanessa Bennett, IOM, Executive Director of Operations and Talent Development, Kingsport Chamber
This class requires some homework by participants. Just bring 2 successful "chamber ideas." Your ideas will be put in a box with other class ideas.
A facilitator will pull ideas from the box, ask the idea suggester to offer some
quick details and the class will have a brief discussion. Before the class ends,
a panel will select a "Best Idea" winner who will receive a prize and recognition.
Ideas are not limited to any one chamber area, so be creative and bold.
We might just want to "borrow" your idea.
12:15pm: Graduation Lunch
Holiday Inn -
Graduation lunch for all classes. Those completing the second year of Tennessee Institute will be recognized and certificates will be distributed.
Tammi Ford, Chair of Institute will give the keynote.
Bring door prizes from your area for drawings during our Monday night dinner!
Sunday, March 2 - Tuesday, March 4, 2025