Soft Skills Boot Camp- Jackson January 30
Name:
Soft Skills Boot Camp- Jackson January 30
Date:
January 30, 2019
Time:
8:30 AM - 12:00 PM CST
Registration:
Register Now
Event Description:
Soft Skills Boot Camp with Greg Corker
In survey after survey and conversation after conversation, employers, recruiters, educators and financial institutions report workers in all professions and levels lack needed Soft Skills. Soft Skills include, but are not limited to, problem solving, conflict resolution, communication, customer service and teamwork. While not an entirely new term, soft skills commonly refer to personal attributes that enable one to interact effectively and harmoniously with other people. Now more than ever, even the most technically focused bankers are realizing their services are being minimized, customer satisfaction numbers are diminishing, and risk management is more of a challenge because Soft Skills are in decline, but now there is something you can do to combat all that!
This seminar provides a powerful message about the necessary skills that will lead to increased employee effectiveness while boosting a company’s productivity, retention and customer satisfaction. Seminar topics will include: image, importance of strategies, creativity, communications, project management, problem-solving skills, customer service, teamwork, conflict resolution, exceeding expectations and leadership.
The presenter is Greg Coker, Director of The Institute for Organization and Leadership Development, an affiliate of Capital Link Consultants, a full-service leadership development and communication effectiveness firm focused on Empowering People, Building Teams and Transforming Organizations. He is a published author of “Building Cathedrals: The Power and Purpose” and “Moving the Needle: Appreciate, Activate & Rehabilitate. Coker has over 25 years of experience leading training and development sessions with three different fortune 500 companies.
This powerful workshop is designed to accomplish THREE THINGS:
In survey after survey and conversation after conversation, employers, recruiters, educators and financial institutions report workers in all professions and levels lack needed Soft Skills. Soft Skills include, but are not limited to, problem solving, conflict resolution, communication, customer service and teamwork. While not an entirely new term, soft skills commonly refer to personal attributes that enable one to interact effectively and harmoniously with other people. Now more than ever, even the most technically focused bankers are realizing their services are being minimized, customer satisfaction numbers are diminishing, and risk management is more of a challenge because Soft Skills are in decline, but now there is something you can do to combat all that!
This seminar provides a powerful message about the necessary skills that will lead to increased employee effectiveness while boosting a company’s productivity, retention and customer satisfaction. Seminar topics will include: image, importance of strategies, creativity, communications, project management, problem-solving skills, customer service, teamwork, conflict resolution, exceeding expectations and leadership.
The presenter is Greg Coker, Director of The Institute for Organization and Leadership Development, an affiliate of Capital Link Consultants, a full-service leadership development and communication effectiveness firm focused on Empowering People, Building Teams and Transforming Organizations. He is a published author of “Building Cathedrals: The Power and Purpose” and “Moving the Needle: Appreciate, Activate & Rehabilitate. Coker has over 25 years of experience leading training and development sessions with three different fortune 500 companies.
This powerful workshop is designed to accomplish THREE THINGS:
- Define the gap in employees Soft Skills
- Build the training for improving Soft Skills
- Provide easy-to-understand tools to help
